Origa provides e2e mapping of collection processes covering skip, engage and resolutions using a full-stack app (mobile and web). Origa enables real-time visibility down to every event and customer touch with options to exchange any data using APIs with authorized third party systems.
The platform stitches an ever-evolving customer story leveraging every interaction and drives an effort optimized customer-centric engagement. Real-time toggling between strategies and parallel multi-channel engagement maximizes collections while keeping the costs low. AI-enabled self-learning and completely digitized workflow minimizes supervisory overheads and ensures data security.